Shipping policy

Shipping Policy

Processing Time All Castaway moulds are made to order. Please allow 3-5 business days for your order to be processed and dispatched.

Shipping Rates & Delivery We currently ship within the UK. Shipping rates are calculated at checkout based on your order weight and location.

Standard delivery: 3-5 business days Express delivery: 1-3 business days (where available)

International Shipping We do not currently ship internationally. If you are based outside the UK and would like to place an order, please contact us at hello@castawaymoulds.co.uk

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Damaged or Lost Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at hello@castawaymoulds.co.uk within 5 days of the expected delivery date and we will do our best to resolve the issue promptly.